Last updated: 27/01/2025
This version of this privacy policy is effective as of May 25, 2018. On this date, the General Data Protection Regulation (“GDPR”), which protects natural persons with regard to the processing of personal data and the free movement of such data, comes into force. This GDPR also replaces the Belgian Act of 8 December 1992.
This Privacy Policy describes how and when we collect, use and share your personal data and information when you use our website, available at apunto-events.be and any subsite or application operated by or on our behalf (referred to as the “service (s)” or “Website (s)”, respectively).
On the one hand, the GDPR defines a number of rights for natural persons whose personal data is being processed, but on the other hand, it also imposes specific obligations on organizations and companies that process such personal data.
By visiting our Website or using our services, filling out and submitting a contact form and/or contacting one of our employees in any way, you acknowledge and agree that your personal data will be processed as described in this Privacy Policy.
Nevertheless, in certain cases, you can object to certain processing at any time; see §9 below. Please also feel free to contact us if you have any further questions and/or comments regarding this Privacy Policy; see §11 below.
As part of our services, we have reduced the processing of personal data to a strict minimum. The personal data we process concerns in particular:
We may also process data related to your personal interests, as provided by you during the registration process or otherwise.
We also collect and process data collected through your use of our Website (browsing). This information may include the date and time of your visit (time stamp), the type of browser you use, your IP address, and the pages visited.
In this context, we may also collect non-personal data, such as browser type or IP address, the operating system you use or the domain name of the website from which you visited our Website. This information is provided by us
used exclusively to gain further insights into the use that our users make of the respective website (s), in order to improve the functionalities and the user experience. In particular, see the provisions regarding the placement and use that we make of cookies in §10 below.
The processing of this personal data by us has various objectives:
Certain data that may qualify as personal data, such as customer number, invoice number, etc., can be generated by us ourselves. This data is only processed by us as part of the execution of the agreement (s) that you have concluded with us.
However, this transfer and provision is limited to processing that is strictly necessary in the context of our services, including administrative management, the provision of information to and by customer service, etc.
As part of some of our services, we use one or more external service providers, in particular to host and manage our website and any specific functionalities associated with it (e.g. sending newsletters, announcements, making reservations, etc.). The processing of personal data by these third parties is limited to purely technical support.
Apart from such processors, your personal data is only used by our internal employees who are authorized to do so.
However, we may disclose your personal information to third parties in response to a request for information if we believe that the disclosure is in accordance with applicable laws, regulations, or legal process, or as otherwise required by applicable laws, rules, regulations, or contractual terms, or if we believe that your actions are not in accordance with the spirit or language of our user agreements or policies, or to protect the rights, property, and safety of us or others.
In the given case, when the provision of the service in question requires this, or to support technical, administrative and/or financial processing, your personal data may be transferred and processed to one or more third parties. We have concluded a separate agreement with these companies, which expressly regulates the processing of personal data and includes the possible exercise of the rights of data subjects.
In addition, in accordance with the relevant legal provisions, your personal data can be transferred to government agencies.
Unless we have obtained your explicit and prior consent, we will not transfer your personal data to third parties for promotional purposes or commercial use by the latter.
We have taken appropriate technical and operational measures to ensure that your personal data is protected against unauthorised access, deletion or alteration.
We take reasonable steps to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, as stated in our Terms and Conditions, you expressly acknowledge and agree that - in general - the transmission of information over the Internet is never completely secure, private, or confidential. Therefore, any information sent or received from the Website or by using any of the services we provide may be intercepted, decrypted, accessed and/or used by third parties, even if technology is used that encrypts such information exchanges.
Regardless, we will continue to make every effort to ensure that your personal information is protected in accordance with applicable laws and best practices.
Some of our employees have access to your personal data listed above, in which context they are subject to a strict code of conduct. This code of conduct includes:
For various services that we offer, we give you the opportunity to exercise your right to correct, object, delete and/or restrict the processing of personal data.
If you are a customer or a registered user of the services we provide, you can modify, update, or change the personal information that you have provided to us in connection with your account and user profile, if and when applicable. To do so, please send us a written request as set out below.
Unless otherwise agreed, any personal information collected through the Website or the services provided by us will be automatically deleted after a period of ten years after the termination of the agreement between you and us. Your data is therefore stored for the statutory limitation period.
Exercising these rights can be done as follows:
Please note that exercising one or more of the above rights:
We may use information about you to personalize and improve our services and to provide content or features that match user profiles or interests and to monitor and analyze trends, uses, and activities related to our services. In doing so, we use various technologies to collect information, including sending cookies to your computer or device.
Cookies are small data files that are stored in the device's memory that allow us to improve our services and your user experience, see which pages are popular, and record the number of visits to our Website.
We use both functional cookies and analytical cookies.
Functional cookies are essential for the use of our websites, store, among other things, user preferences and are not shared with third parties. Analytical cookies help us improve our site by providing us with information about how users interact with our websites, such as the number of visitors to the website, the pages they visit and the time they spent on the website. These cookies do not collect information that identifies a visitor.
All information that these cookies collect is aggregated and therefore anonymous.
Most internet browsers allow you to remove cookies from your hard drive, reject cookies, or receive a warning before a cookie is installed. Refer to the instructions or help function of your internet browser for more details, or visit www.allaboutcookies.com.
Please note that if you choose to block, delete or reject cookies, this may have a negative impact on the availability and functionality of the Website and the services we provide.
If you have any questions about how we use personal data, if you want to review, correct, update or delete your personal information, or if you want to make a complaint, please contact us at the following email address: info@apunto-events.be.
Regarding the exercise of your rights: to prevent us from providing, changing, restricting or deleting your personal data as a result of a request from a third party (not yourself), we ask you, together with the request — which must be written, dated and signed — to provide us with a copy of your identity card (front and back) at the following email address info@apunto-events.be or by letter addressed to the address above.
In the given case, you can file a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels.
We reserve the right to revise this Privacy Policy from time to time.
In addition to announcing such changes on our Website (s), in some cases, we may send you additional notice and/or display a separate message on the Website or within the user area. In any case, we encourage you to review the most current version of this Privacy Policy when you visit our Website to stay informed about our processing activities and the ways in which you protect your privacy and personal data.
At A Punto, we combine professionalism, creativity and dedication to take care of your event down to the last detail. Together, we create moments that make a lasting impression.